After leaving 2 other local lots that really didn't seem interested in dealing with me, I decided to go back to Bay Dodge where I have previously purchased 2 used and 1 new car from in the past.
I had my car key lost. AAA locksmith couldn't make it. Used AAA to tow here and these people did it fast. It's not cheap, but hey, I'm back on my wheels. I had two other keys with me that needed programming and they did it with no extra charge. Excellent!
Highly recommend working with Greg the booth manager, and Scott the sales rep. Scott was very detailed and attentive. He didn't try to over sell a vehicle but cared about the things I discussed, he didn't overlook things I mentioned. It was perfect. Greg, the manager was so good with getting us the best deal and when we shopped around, it really was the BEST deal!!! I walked away with a brand new 2018 Jeep Compass, it's a beauty! I am so grateful for Greg's hard work and highly recommend Bay Chrysler Dodge Jeep.
Service department is THE WORST!! Do yourself a favor and go to Auto Save, right beside them, for your auto work! They have actual mechanics who know what they are doing and don't need a machine to tell them! Bay Dodge service replaced a motor and used all my original parts to put it in, which ultimately resulted in me being stranded on a back road with my 5 year old. Then, quite conveniently for them, its not covered under my 3 year, 100,000 mile warranty! DO NOT USE THEIR SERVICE DEPARTMENT!!
I had no problem finding help at Bay Chrysler Dodge today , I didn't have to wait for some one to get time to come look at my truck , they stopped and came right out to see what I needed . Great Place .Fran Craig
I know ALOT of the staff at Bay and walked into service to see my friend Patsy Myers who then recommended me to Donna Rice in used cars. Donna was absolutely fabulous and hysterical!! This woman knows her job well and made me feel like a family member! After telling Donna my latest vehicular trials and tribulations we then talked to Darrel Cologna about some financing. Darrel was able to quickly pull 2 vehicles off the list for me to check out. While driving one of them around looking at the lots for the other one, Donna told me to take it on a test drive which I did and was extremely happy and didn't care that we couldn't find the other car we had been looking for. Back at the store, Darrel starting running numbers and Donna and another sales man Bob Cronk kept me entertained. Then it was time to go see Mike Crilly and Robert Parker in the other finance office. Between the time I stepped on the lot and then Mike told me I was approved took maybe 45 minutes. Fastest time I've EVER bought a car in. I didn't get all the paperwork signed that night, so Donna made sure to call me and talk to me the next few days while I was getting the trade-in ready. Then on signing day Donna took me to see Robert who was very thorough in explaining ALL the paperwork AND answered all my questions I had. Donna waited patiently for me to finish in finance and then helped affix my new plate and made sure I knew all about the car. The whole process from beginning to end was absolutely a pleasure. Donna, Bob, Darrel, Mike, and Robert NEVER made me feel like just another number or paycheck. They were ALL extremely friendly, courteous, humorous, and made me feel like another member of their extended family. I wasn't rushed, I wasn't just blown off, I wasn't treated like a silly female that knows nothing about cars. They all cared for me and made this the best car buying experience I've ever had. I tell everyone to go see Donna and the Boys at Bay Dodge
Always A Pleasure
Bay Chrysler Dodge Jeep Ram is a US Car Dealer based in Panama City, Florida. Bay Chrysler Dodge Jeep Ram is located at 636 W 15th St, Panama City, FL 32401, USA.
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