Very pleasant when I first called. Knowledgeable when I brought my car in for air conditioner repair. Fair price for billing. I am happy with their work and recommend the Mad Hatter Automotive on East Avenue.
Friendly staff. I have used them 3 times now and have always been satisfied.
Very helpful & kind. Great work.
These clowns will joyride your car to failure. Don't let it out of your site!
I brought my car in because the brake pedal went nearly to the floor before stopping. There were no leaks but fluid was low. Other than that my car (a fully restored antique 'muscle car') drove perfectly. I was told the problem was the master cylinder ($250.00). After picking up the car and driving for a few miles the car pulled sharply to the right when braking. I suspected the brakes were not bled properly but was told a rear suspension bushing needed to be replaced ($450.00). After picking up the car this time and driving for a few miles the car still pulled to one side when braking. I was now told the problem was the front brakes lines needed to be replaced (even though they were fairly new) for an another $115.00 . Again, after driving a few miles the car still had serious tracking issues. In addition, when I picked up the car this time the A/C which was fully reconditioned was not working! I went back the next day and while discussing the problems the owner (Ben) decided to 'jump all over me' concerning the audacity as to my calmly questioning just exactly what was done and what now needed to be done. This was done in front of other customers and employees and was very embarrassing for everyone (except Ben). If you go there, take a good look around. There are 'junkyards' that look better than his shop which should have been an indication to me of the professional level of their service. Now after spending over $800.00 for repairs that may not have been necessary when the car initially was brought in (caused by ineptness, aggressive joyriding, whatever?) , I was now faced with taking my car somewhere else to make it derivable. As it turned out, the suspension bushing on the other side was also 'broken', but the 'not so good' news is that it was fixed for less than I was charged at Mad Hatter. Besides that they had the car for nearly two weeks! Simply put 'Caveat Emptor'.
Mad Hatter Automotive is a US Car Repair based in Panama City, Florida. Mad Hatter Automotive is located at 2007 N E Ave, Panama City, FL 32405, USA.
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