God forbid I have another problem but i would take my vehicle back this shop if it does happen in the panama city area .
I can see at the end you just "ASSUMED" that you should not contact them or go to talk to Bubba. I can tell you first hand Bubba is a very stand up man and bases his business off of A+ Customer Service. I would bet you your truck that if you contacted him about this situation he WOULD make this right for you.
Great shop!!! Highly recommend this shop for your heavy duty diesels!!! Great staff, great mechanics!!
i had these guys to replace the water pump on 06 duramax, it was done correctly and at a competitive price. I was traveling and on down the road I had other issues and didn't have a clue who could do the repair so, i called bubba several times and he gave me some good advice and names of capable shops for where I was at.
Well it wont let me leave 0 stars so here is my 1 star review. I was in town visiting my family and wanted to have some work done to my 2014 Ram 3500. Full delete, new exhaust, cold air intake, and programmer. Here I am 2 months later and I am having to replace my turbo. Whoever at this shop did my work did not tighten the clamp on the intake to the turbo. I take it in to the shop to be looked at and find out the my truck has been sucking in water and whatever else happened to be pulled into the turbo. That is the worst of it, but even the $1000 programmer that I was sold was not installed correctly. My truck was hard tuned and the 5 position switch had 0 function to it whatsoever.
I would not go to any other shop around here for my Diesel needs. Maybe you should give him the opportunity to make things right before you badmouth him or the shop.
Just my $.02
Also, if you are going to talk about how the Intake to Turbo was messed up, you should have posted a picture of that and not just a picture of your motor.
I have been using A&D Auto/Diesel Repair for several years now. I can say that they have been one of the best shops I have ever worked with or used.
Everything from service to a complete engine swap on my '08 F250. I don't know WHAT happened to the 1-star complainer, but Bubba is the ONLY one who's honesty and knowledge I trust to touch my baby. I have not had ONE issue or return with this shop.
Dont bother calling to see if they will fix their mistakes, they wont take blame for anything.
I paid $3000 for all of this work to be done to now have to spend another $6000 fixing everything that was screwed up.
Just remember, no one is perfect and everyone makes mistakes, BUT always give people the chance to make things right.
A D Automotive Diesel Repair is a US Car Repair based in Panama City, Florida. A D Automotive Diesel Repair is located at 2013 N E Ave, Panama City, FL 32405, USA.
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