PC has been my VA care since 2012, and since 2012 I have had nothing but issues. The past two years I haven't been able to be seen and been going to a private doctor until I lost insurance. In Sept I called and asked for any Monday appointment, she scheduled....I got the confirmation letter in the mail that it was for the day after she told me on a Tuesday.
They can spend all the money and time on new buildings to improve care.... and it still didn't make a change. They need to use the money to replace their staff with individuals with proper training or education.
Pharmacy and dr. is inside the same building, making visit quicker and easier. Really like new building and not having to go on base.
I called to rescheduled and told I had to be pushed out to November then.
I even called the patient advocate and program director..... with no return calls. I asked for an ENT referral in 2013, and was told they didn't have one local only in MS, and I asked everything I go in....and still haven't been sent.
Like my doctor/nurses and the staff is wonderful. The new building is great.
The lady and gentlemen working at the front desk for the primary care provider constantly make derogatory remarks about veterans. How we are incompetent. How we need to be charged out of pocket for making their jobs harder.
I have drove to the clinic twice for an appointment they have told me about and it was "scheduled wrong" This morning I was informed I had an appt at 9:30...I get there and was told it was Thursday at 9:30, then called and told it was Thursday at 930 in Pensacola instead.
Good quality service. I was in out quick.
Gcvhcs Panama City Beach Va Clinic is a US Health facility based in Panama City, Florida. Gcvhcs Panama City Beach Va Clinic is located at 2600 Veterans Way, Panama City, FL 32408, USA.
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