Wow, one of the employees just SHOWED me someone’s’ account! I am not listed on the account, she started badmouthing the owner of the account and did not care that I had nothing to do with the account! I saw the owner's email address, phone number and balance. So much for privacy at this bank! She simply refused to look up the account number I was giving her and turned the computer monitor to me with someone else's account on it.
I don't have an account with them but my family transactions are taken care of with respect and welcoming attitudes..thanks ladies!
Always had trouble with my account. Closed it.
My father recently passed and I needed a lot of information as executor of his estate. I had the pleasure, and good luck of Lyndsey Blanks calling me as the next customer to her office. She went above and beyond to assist me even though it took a fair amount of time, she never tried to hurry me along. She was sharp, efficient, and very gracious. I can't say enough good things.. If I didn't live so far away I would open up an account just so I could get that great service on a daily basis.. Keep up the good work. Suntrust is very lucky to have her at the helm...
The tellers are nice, but a Sun Trust account mananger told me they only deal with investment accounts of 100k or more, others just get a number in Atlanta to do business over the phone. Will be changing banks soon after 50 years of service.
Suntrust Bank is a US Bank based in Panama City, Florida. Suntrust Bank is located at 511 W 23rd St, Panama City, FL 32405, USA.
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