Would I have bought a safe from them if their manager Joey hadn't insulted my intelligence with his attitude?
I've used this place on two occasions and I have always received stellar service. It was busy both times I went in there and can understand why since they are very good at what they do. They moved a very heavy safe for us and was impressed in how they did it. Thanks for everything.
The best place in the world get your keys and your safe these people that work there are awesome they're compassionate their understanding and they do their job like it's supposed to be done they do it in a timely manner they are very understanding and compassionate to your needs
I asked what the largest fire resistant safe was that I could purchase given the dimensions of my house hallways, floor type weight limits, and the reality that two people would need to be able to haul it up three flights of stairs (the spacing buffer for safe hauling equipment up the stairs was one area that I was not knowledgeable, which is why I asked the question and made it clear this is why I was asking). This guy proceeds to waste 30 minutes of my damn time not only explaining things that I clearly already knew but did it while showing me all safes that exceed the weight limits and dimensions that I ALREADY stated were my concern. He did so in a very patronizing manner the entire time. I kept saying "yeah, I get that" in a progressively irritated tone because I was getting tired of Being A. patronized B. shown products that I clearly couldn't get in my house. I eventually got so frustrated, I just said "look, I just need to know what the largest safe is that you guys have that I can reasonably fit in my house given the constraints I gave you." He responds by saying, "Just defer to him (points at my husband), he gets it," regardless of the fact that my husband said very little up to this point and I had been the one reiterating "I get it." So then the wasting of my time made sense: He wasn't listening to anything I said when I first arrived because clearly there was an assumption I was too stupid to get it in the first place. I wouldn't say it was overt sexism (he didn't say "quiet little girl, let the men talk") but my husband and I definitely felt that he was being very condescending to me because I was a woman asking the questions about a purchase I was going to make.
Had a blank for a discontinued motorcycle in stock. Quick, great service
Inquired about changing the locks on my prior vehicle. Spoke to NICK. He was very nice and I felt comfortable about having the work done there.
Absolutely.
Are they knowledgeable regarding safes? Absolutely.
To the owner: If the management of your company fails to treat the person making the purchase and asking the questions (regardless of their gender) with respect you will not last long in an economy where there are many other options for safe dealers (online and locally) that deliver a quality product AND provide good service to people regardless of their gender. I suggest hiring new management that better represents your level of interest in the success of your business.
Panhandle Key Safe is a US Locksmith based in Panama City, Florida. Panhandle Key Safe is located at 1451 Jenks Ave, Panama City, FL 32401, USA.
Please contact with Panhandle Key Safe using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Panhandle Key Safe opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Locksmith in Panama City