Called to make an appointment to have my husband's schwinn road bike worked on, it just needed its first tune up. Guy who answered the phone didn't even ask what kind of bike I had, just assumed it was some $80 piece of crap. Told me the tune up would be $99 and that it's not worth doing on my $80 bike. I let him know The bike wasn't a cheap bike, it's valued at over $500 and he says I can drop it by to be "looked at"....guy was a condescending jerk. I will not be taking anything to his shop....
I needed cleats for my shoes, this shop had what I needed and put the cleats on the shoes for me. They were professional and friendly.
After reading other reviews, I'm quite shocked.! Maybe they caught Steve on a bad day...we all have them! He helped me get the parts I needed to basically rebuild this clunker, and when I got stuck, literally, on the derailleur, he put it on and checked other parts for workability that I wouldn't have known were bad until later. Well stocked store, great variety of bicycles...don't know about one of the young men working there....a bit lackluster....maybe a bad day for him too!
Steve and his team were great in assisting me in rebuilding an old school, late 70s Mongoose BMX for my son. Without their expertise, I'd still have a bunch of parts. Truly great in having a local bike shop that's willing to spend some time to find the correct parts to complete the rebuild. Great folks here.
I am shocked at the bad reviews, as I went to these guys for about 3 years right when I got into cycling. I got my bike out of state and these guys went above and beyond to make the bike fit me properly. Steve himself changed out the stem, adjusted the seat, the handlebars, etc. and they were a wealth of knowledge to someone starting out. I'll never forget that they held a workshop on basic bike skills, like how to change a flat and that has helped me to this day. I have bought all my cycling clothing from them and they were super knowledgeable about it too, in fact, I need new shorts and can't find the ones they sold me online....I'm disappointed they're so far away.
Steve S Bike Shop is a US Bicycle Store based in Panama City, Florida. Steve S Bike Shop is located at 1924 W 23rd St, Panama City, FL 32405, USA.
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