If i had known that she was going to call security this would've down in a very negative way. The petty attitude she had was so unprofessional and manager Tony is a mess.
Good food but high cost!! Still was an amazing meal though!
Aunt Annie's Pretzels pier park!So, I visited Pier Park again today. I went back only to stop in at "Aunt Annie's Pretzels." I had already been there twice on my last visit to Panama City Beach and each time they made the pretzels fresh. I paid and waited for my pretzel to bake. Well, today was a totally different story. I was told by the he/she at the register that she would not make me a fresh pretzel, because they had 2 already made and wanted to sell me those first. I'm thinking and telling her that each time I came the staff always made them fresh and I'm just a paying returning customer asking you to make me a fresh pretzel. She refused and so i asked for management or supervisor and they weren't present so i got the managers number and he called back saying that the pretzels are only good for a certain amount of time and she's trained to do that. Hey no problem. I went back and they were making fresh pretzels so i took a few pictures. The heffa had an attitude and i "was" still the nice customers as i was before asking for a fresh cinnamon sugar pretzel. She saw i was taking pictures n got mad..then the heffa rung up my order and gave me my total and refused to take my debit card. She stood there mad because of the pictures. She wanted them deleted before she took my money. By that time my smile was gone, my tone of voice had changed and so did my attitude. Her facial expression changed. I told her FINE don't take my card and we can take this to facebook live or I can make a video. She then took my payment, told the baker to make a salt pretzel instead of cinnamon sugar, and called security. I politely asked for cinnamon sugar and so he changed it and I left.
Businesses need to realize that paying customers keep you open and paid and i don't pay for stale food!
Surprisingly excellent service
Absolutely the best service I have ever experienced. Alan and Patrick were amazing.
This place is pretty nice for a quick snack. Its a shame you have to pay for dip and sometimes the pretzels come out a little doughy so keep an eye out for quality here.
Auntie Anne S Pretzels is a US Bakery based in Panama City, Florida. Auntie Anne S Pretzels is located at 2150 Martin Luther King Jr Blvd, Panama City, FL 32405, USA.
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