Always friendly and remembers my family every year.
This company is so incompetent, rude and disrespectful! The most recent call, Bob (supposedly the Supervisor) hung up on my Son after waiting over 40 minutes. I watched my Son call them from the time they opened until an hour before closing. He was on hold for over 40 minutes each call and was not told the right information. Update my Son made his 6th phone call because Bob didn't tell him the correct information again. Tomorrow, we'll see if Liberty follows through. Update....Well, my Son doesn't have to wait until tomorrow. Bob did the right thing and gave my Son the information he needed to fill out his taxes.
DO NOT WASTE YOUR MONEY!!! I paid over 300$ for these people to do my taxes in 2012 and did the same exact thing with the free version of turbo tax this year myself and got my return back faster, you dont always get what you pay for :p
I will NEVER use their services again! This year was my 3rd year folding an injured spouse allocation. The past two years I filed my own taxes and never had any issues with it being processed. The one year. This year I was denied because of how they filed it (without my understanding of it, mind you). When I called them today to find out what I could do, because I should have to pay my ex-husband's child support, I was told " I shouldn't have married him". NEVER AGAIN!
every year they do ours and are great
Liberty Tax Service is a US Accounting firm based in Panama City, Florida. Liberty Tax Service is located at 1031 W 15th St Suite A, Panama City, FL 32401, USA.
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